Privacy Policy

This Privacy Policy applies to the RAAD service and any other products, services, mobile 

applications and websites offered by RAAD ELECTRIC CATFISH LLC. This Privacy Policy applies to 

all information you may provide to us through the RAAD application, website or service (the 


If you have any questions about this Privacy Policy, please feel free to contact at

Information of Children

The RAAD service is not intended for use by minors under the age of twenty one (21).

If we learn that a child under the age of 21 has provided us with personal information, we will 

promptly take reasonable and appropriate actions to remove such user and delete any personal 

information from our servers.

Information we collect and how we use it

We may collect the following types of information:

Information you provide — When you sign up for the RAAD app, we ask you for personal 

information. This may include personally identifying information such as your name, payment 

account information, email address, mobile phone number or birth date. We may also ask you to 

provide additional information or participate in surveys so that we may learn more about your 

interests or to obtain demographic information, such as gender, entertainment and venue 

preferences and the like. If you register for the service using a social network, we may collect and 

obtain your personal information as available through or provided by that network. We may 

combine the information you submit under your account with information from other services or 

third parties in order to provide you with a better experience and to improve the quality of our 

services. For certain services, we may give you the opportunity to opt out of combining such 


Cookies — When you visit RAAD, we may send one or more cookies to your computer or other 

device. We use cookies to improve the quality of our service, including for storing user 

preferences, improving search results and ad selection, and tracking user trends, such as how 

people search. RAAD also uses cookies in its advertising services to help advertisers and 

publishers serve and manage ads across the web and on our affiliate sites.

Automatically collected Information; Log information — When you access RAAD services via a 

browser, application or other client our servers automatically record certain information. These 

server logs may include information such as your web request, your interaction with a service, 

Internet Protocol address, browser type, browser language, the date and time of your request and 

one or more cookies that may uniquely identify your browser or your account. When you 

download and use the RAAD app using your smartphone or other mobile device, we collect 

information regarding device type, operating system, IP address and device ID.

User communications — When you send email or other communications to RAAD, we may retain 

those communications in order to process your inquiries, respond to your requests and improve 

our services. When you send and receive SMS messages to or from one of our services that 

provides SMS functionality, we may collect and maintain information associated with those 

messages, such as the phone number, the wireless carrier associated with the phone number, the 

content of the message, and the date and time of the transaction. We may use your email address 

to communicate with you about our services.

Location data — When you use the RAAD app on your smartphone, we may collect certain 

location information from your mobile device or your mobile carrier. This information may reveal 

your actual location, such as GPS data. We may use your location data to provide information to 

you regarding Venues or Events that may be of interest to you. We may also use your location or 

use of RaaDS to send you notifications or text messages that may be of interest to you, including 

promotions and coupons for use with a Venue or Event.

How we use and share Information

We use information you provide and information we automatically collect to administer the 

service, to provide you the Jumps you purchase and to process your payment for such purchases. 

We will share your information as necessary with the Promoters so that you may gain access to 

the Venues and Events for which you have purchased access. Please note that we cannot control 

how the Promoter uses any information which you may provide to the Promoter, including 

through our service.

We may also use your information to improve our services or to notify you of additional venues, 

events, promotions or other happenings which we believe may be of interest to you.

We may disclose information to our service providers that work on our behalf or with us to 

provide the service. We do not permit these providers to use your information other than as 

necessary to provide the services to RAAD. We may disclose your information if we have a good 

faith belief that access, use, preservation or disclosure of such information is reasonably necessary 

to (a) satisfy any applicable law, regulation, legal process or other governmental or law 

enforcement request, (b) enforce applicable Terms of Service, including investigation of potential 

violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or 

(d) protect against or mitigate harm to the rights, property or safety of RAAD, its users or the 

public as required or permitted by law.

If we use this information in a manner different than the purpose for which it was collected or 

other than as disclosed in this policy, then we will ask for your consent prior to such use.

We may also use you non-personally identifiable information, including as aggregated with other 

users’ information, to analyze use of our service, including obtaining demographic information on 

our users generally. We may create or provide aggregated and statistical data about our users and 

use of the service to third parties, including advertisers. We will not provide your personal 

information to such unaffiliated parties for marketing purposes without your consent.

Corporate Events

If RAAD becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, 

your information may be included in the assets sold or transferred to the acquirer. You hereby 

agree that we may transfer or assign the information we have collected from you in connection 

with any such event. In the event of a bankruptcy, insolvency, reorganization, receivership or 

assignment for the benefit of creditors, we may not be able to control how your personal 

information is treated, transferred or used.

Information security

We take appropriate security measures to protect against unauthorized access to or unauthorized 

alteration, disclosure or destruction of data. These include internal reviews of our data collection, 

storage and processing practices and security measures. However, we cannot guarantee its 

absolute security or that unauthorized persons will not access or use your personal information 

for improper purposes. In the event of a breach of security affecting personal information on our 

servers, we will take such notification and other steps as may be required under applicable law.

Accessing and updating personal information

When you use RAAD services, we make good faith efforts to provide you with access to your 

personal information and either to correct this data if it is inaccurate or to delete such data at your 

request if it is not otherwise required to be retained by law or for legitimate business purposes. 

We ask individual users to identify themselves and the information requested to be accessed, 

corrected or removed before processing such requests. We will update such information as 

requested, provided , that we may decline to update information if we determine it to be 

impractical (for instance, requests concerning information residing on backup tapes or other 

historical data). In any case where we provide information access and correction, we perform this 

service free of charge, except if doing so would require a disproportionate effort. Because of the 

way we maintain the service and information, after you delete the application from your phone or 

request that we delete your information, residual copies may take a period of time before they are 

deleted from our active servers and may remain in our backup systems.

Third Party Sites

This Privacy Policy applies to RAAD services only. We do not exercise control over the Venues, 

Events or any other sites that may be linked to or accessed through the service, the app or our 

website. We have no responsibility for the privacy practices of other Web sites, including the Web 

sites of our business partners or the social networking site through which you may access any of 

our Services. You should review the policies of any third party sites before providing personal 

information to these sites.

Location of Servers

RAAD processes personal information on our servers in the United States of America and in other 

countries. In some cases, we process personal information outside your own country.


RAAD regularly reviews its compliance with this Privacy Policy. When we receive formal written 

complaints, it is RAAD's policy to contact the complaining user regarding his or her concerns. We 

will cooperate with the appropriate regulatory authorities, including local data protection 

authorities, to resolve any complaints regarding the transfer of personal data that cannot be 

resolved between RAAD and an individual.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights 

under this Privacy Policy with respect to previously provided information without your explicit 

consent. We will post any Privacy Policy changes on this page and, if the changes are significant, 

we will provide a more prominent notice (including, for certain services, email notification of 

Privacy Policy changes).